Privacy Policy

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T.E.R.R.E.Liban NGO is committed to safeguarding the information you share with us and to ensuring transparency and responsibility in the handling of any personal data we receive. This privacy policy defines how T.E.R.R.E.Liban uses and protects any information that you provide when using this website, when registering for our contact list, taking an online action sponsored by us, or making a donation.

Information we collect

When you make a donation or submit information using an online form (e.g. newletter sign up, urgent action, etc), T.E.R.R.E.Liban may collect any of the following information that you have provided:

  • Information that you provide when registering for one of our newsletters or events (e.g. your name and email address);
  • Information that you provide when donating to T.E.R.R.E.Liban (e.g. your name, email address and payment details);
  • Information that you provide when filling out the contact form on the website (e.g. your name, email address and phone number);
  • Information related to email deliverability and user experience (e.g. if opened, links clicked).

Information about how you use our website (e.g. the pages visited, the type of browser and operating system used, and the referral page if applicable) is collected in aggregate and will not be attributed to you as an individual.

How we use your information

T.E.R.R.RE.Liban may use your information to:

  • Send you newsletters, action alerts, event invitations, and appeals if you have opted to receive them;
  • Process your payments if you have made a donation;
  • Understand, improve, and optimize our email communication and related experience, such as by performing analytics and conducting research;
  • Assist with questions or requests.

When our website asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected in accordance with the latest Payment Card Industry Data Security Standards (PCI DSS).

While we use encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted to only employees who need the information to perform a specific job. All of our databases are password-protected to ensure that unauthorized users cannot access sensitive data.

In the event of any suspected personal data breach, we will notify you and any applicable regulator of a breach as legally required.

Third party vendors

To use certain features of T.E.R.R.RE.Liban’s website (such as making online donations), we may require you to provide to  our third party payment processor, certain financial information (like your bank account or credit card information) in order to facilitate the processing of donations. All financial information will be collected directly by third party payment processors according to their privacy policies.


T.E.R.R.RE.Liban’s website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The website uses no cookies, except those necessary for analytics.

Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may avoid the use of cookies by selecting the appropriate settings on your browser.

Links to other websites

Any webpage or email that is controlled by T.E.R.R.RE.Liban and subject to our privacy policy will prominently feature the T.E.R.R.RE.Liban name and Logo.  However, our website and emails may also occasionally invite supporters to take online actions through websites operated by third parties, for example as part of a collaboration with other nonprofit organizations working on the same issue. Please note that once you have used these links to leave our site, we do not have any control over that other website or how it handles your information. While we strive to ensure that all partners and sites we work with are trustworthy, the protection and privacy of any information which you provide while visiting such sites is not within our control and such sites are not governed by this privacy statement. Accordingly, we encourage you to always exercise caution and look at the privacy statement applicable to the website in question.

Sharing of information

T.E.R.R.RE.Liban will never share your information with a third party without your express consent. As noted above, however, our website and emails may contain links to third party sites.